Administer and provide day to day engineering and operational support for the Azure environment. Provides technical administrative and configuration support for Microsoft Azure platform Deploying Azure VMs Windows Server in a highly available environment Provide second and third level technical support for a corporate Windows server environment including server deployment. Designing Azure foundational elements like VNET, storage, instances, functions, networking etc.
SoftKnowledges
August 2008 -December 2020
24x7 Alarm Monitoring in NMS and Escalating to Concerns through Email, SMS Portal and Trouble Ticket. Configure Cisco Nexus Switches like NEXUS N9000, N7000, N5000 & N2000, Cisco Meraki for SDWAN solution. Configure Cisco router 2800,3600,7200 Series. Configure and install various network devices and services of routers, switches [9300, 9200, 2960 switches], Cisco meraki for SDN. Configured Alcatel-Lucent 7750 & 7450, Cisco 7200 routers with MPLS and various routing protocols such as OSPF, BGP, EIGRP, RIPv2 etc. Monitoring Alarms, Opening, Handling, Closing MTT (Master Trouble Ticket), and Opening, Follow up and Closing in Remedy. Perform the support by technologies, performance management, configuration management, escalation management for the IPTV network. Manage/Supervise day to day STB, ONT related issues (software, Hardware). Provided level 2 & level 3 supports to field engineers in order to resolve complex network issues. Installation, Configuring, Operational support, and troubleshooting various networking devices including Routers, Switches, Wireless AP.
