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Haseeb Shaikh

Customer Service Representative

Custom Fields

  • Birth CityPune
  • Marital statusSingle

Technical Skills

Call Centre Skills
Team Management
Management
Analytical skills
Team Work
Flexibility
communication skills
Answering Phones
Billing
Scheduling
Welcoming Visitors
MS Office
CRM Software (Salesforce, Hubspot, Zoho, Freshsales)
Customer engagement
Customer Needs Analysis
Increasing Customer Lifetime Value (CLV)
Admistrative Skills
Relationship Management
Troubleshooting
Computer Skills
Sales
Customer service skills
Creative problem-solving skills
Leadership skills
Decision-making skills
Oral and written language skills
Active listening skills
Multitasking customer requests
Hard working

Soft Skills

Time Management skills
Decision making
Planning
Verbal communication
Written communication
Active listening
Confidence
Empathy
Friendliness
Open-mindedness
Public Speaking
Calmness
Self-motivation
Adaptability
Observation
Brainstorming
Teamwork
Listening
Flexibility
Discipline
Dedication
Multitasking

Work Experience

April 2022 -August 2023
Customer Service Representative
Tech mahindra

March 2021 -March 2022
Customer service representative
Credence Resource Management

Get in Touch

Office 406, Al Jawhara Building Khalid Bin Al Waleed Road, Bur Dubai. Dubai UAE.
Contact: +97155 5584909,
+97150 2142189

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