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Jo Rizzi Peralta

Customer Service Representative

Custom Fields

  • Birth CityMakati city
  • Marital statusSingle

Technical Skills

Team Management
Commitment
patience
Flexibility
communication skills
Food Products
Data Entry
Billing
MS Office
Welcoming Visitors
Google Drive
Scheduling
Filing and paper management
Basic knowledge of user interface communication
Know Your Customers (KYC)
POS Skills
Preparation of SOA
Salesforce
Answering Phones
Analytical skills
Accounts Receivable Management
Cashier Skills
Lead Generation
Product knowledge
Commercial Banking Skills
Teller Skills
Mortgage Consultant
Call Centre Skills
Personal Banker
Card Banking
Troubleshooting
Computer Skills
Customer service skills
Credit Analyst Skills
Multitasking skills
Active listening skills
Critical thinking skills
Ability to listen to and follow directions
Hard working
Guest Communication
Multitasking customer requests
Financial analysis and budget management skills

Soft Skills

Respectfulness
Humour
Honesty
Energy
Troubleshooting
Thinking Outside the box
Resourcefulness
Critical thinking
Logical thinking
Flexibility
Desire to learn
Memory
Recall
Attention to detail
Critical observation
Following Rules
Scheduling
Time Management skills
Prioritizing
Planning
Self-starter
Decision making
Focus
Delegation
Coping
Verbal communication
Written communication
Presentation skills
Confidence
Active listening
Mutual respect
Empathy
Friendliness
Negotiation
Public Speaking
Calmness
Self-management
Self-motivation
Observation
Logical reasoning
Adaptability
Brainstorming
Lateral thinking
Initiative
Persistence
Teamwork
Listening
Cooperation
Innovation
Collaboration
Questioning
Management skills
Motivating

Work Experience

April 2023 -June 2023
Talent Director
barbizon new york

November 2022 -June 2023
NON- Clinical Health Operation Agent US insurance
;uecross blue shield of arizona

May 2018 -November 2022
Credit & Collection Specialist Australian Utility
Alinta energy

April 2011 -May 2018
Mortgage Loan Specialist US Bank
PHH Mortgage

January 2009 -February 2011
Subject Matter Expert (SME)
ContactCenter.Com l Merchants Bank

Get in Touch

Office 406, Al Jawhara Building Khalid Bin Al Waleed Road, Bur Dubai. Dubai UAE.
Contact: +97155 5584909,
+97150 2142189

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