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Shikha Roy
Management
Custom Fields
Birth City
Gorakhpur, Uttar Pradesh, India - 273004
Marital status
Single
Technical Skills
Management
Team Work
Team Management
Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint
Flexibility
communication skills
Admistrative Skills
Operations Dept
Customer service skills
Soft Skills
Verbal communication
Active listening
Decision making
Confidence
Mutual respect
Negotiation
Coordination
Conflict management and resolution
Management skills
Supervising
Discipline
Work Experience
December 2007 -May 2009
Sr CCA Operations
Wipro Bpo Pvt. Ltd.,
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